Refund Policy

1. Introduction

At Delookup, we strive to provide high-quality services that meet your expectations. However, if you are not satisfied with our services, we offer a refund policy as outlined below.

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2. Eligibility for Refunds

• Service Not Delivered: If we fail to deliver the agreed-upon service within the specified timeframe, you may be eligible for a refund.

• Service Issues: If the service delivered does not meet the agreed-upon specifications or quality standards, please contact us within 7 days of delivery to request a refund.

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3. Refund Request Process

• Request: To request a refund, please email us at delookupsolutions@gmail.com with your order details and a description of the issue.

• Review: We will review your request and determine if it meets the criteria for a refund.

• Resolution: If approved, we will process your refund within 14 business days. Refunds will be issued to the original payment method used for the transaction.

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4. Non-Refundable Services

• Custom Work: Custom services and products specifically created for you may not be eligible for a refund once work has commenced or is completed.

• Client Error: Refunds will not be provided if the issue arises from incorrect information or instructions provided by you.

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5. Contact Us :

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For any questions or concerns about our refund policy, please contact us at delookupsolutions@gmail.com or +60172936125.